Privacy Policy

At Bartera, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

• Account Information: Email, name, profile details
• Phone Number: Phone number used for SMS verification required to send or accept trade offers
• Listing Information: Item descriptions, photos, shipping details
• Trade Information: Origin and destination addresses, package weight and dimensions, payment data
• Shipping & Tracking Data: Carrier tracking numbers, shipment status, and delivery updates polled from carriers
• Trade Offers & Messages: Offer/counter-offer history, conversation messages, and dispute records
• Communication: Messages, notifications, support requests
• Usage Data: Pages visited, features used, interaction patterns

2. How We Use Your Information

We use your information to:

• Facilitate trades between users
• Generate shipping labels
• Process payments securely
• Send trade notifications and updates
• Improve platform functionality
• Prevent fraud and abuse
• Verify phone numbers for trading eligibility
• Comply with legal requirements

3. Information Sharing

We share your information only when:

• Trading Partners: Shipping addresses shared to complete trades
• Service Providers: Stripe (payments), Shippo (shipping), email services
• Legal Requirements: When required by law or to prevent harm

We never sell your personal information to third parties.

4. Shipping Fees

Bartera charges a shipping fee for each completed trade. The shipping fee is calculated based on the package weight, dimensions, and distance between origin and destination addresses. The shipping fee includes carrier costs. The total shipping fee will be displayed to you at checkout prior to payment. By completing payment you agree to pay the shipping fee as displayed.

5. Data Security

We use industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

7. Cookies & Tracking

We use essential cookies for authentication and site functionality. Optional analytics cookies help us improve the platform. You can manage cookie preferences in your browser settings.

8. Data Retention

We retain your data as long as your account is active. After account deletion, we may retain certain information for legal, tax, or security purposes.

9. Children's Privacy

Bartera is not intended for users under 13. Users under 18 must have parental consent. We do not knowingly collect data from children under 13.

10. International Users

Bartera is operated from the United States. By using our service, you consent to the transfer and processing of your information in the U.S.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

12. Contact Us

Email: support@bartera.net

Company: Bartera Inc.

Address: 131 Continental Dr, Suite 305

Newark, DE 19713

United States